Business Analyst – Insurance/Financial Services Digitisation

Business Analyst – Insurance/Financial Services Digitisation

Aviva are now recruiting for a Business Analyst on our Digital opportunities program. You must have at least two/three years’ experience as a BA in Insurance or Financial services to be considered for this position. You must also have some previous experience of Digitisation. Experience with JIRA and Confluence would be an advantage, as would facilitation or migrations experience. This position is based in our Cherrywood, Dublin 18 office with hybrid working available (50% in the office). Please check that the commute is an option for you before applying. There is a permanent contract and 24 month contract available.

Please be advised that you must have fluent English and valid Irish, EU or UK work rights to be considered for the position.

Aviva Direct are looking for a talented and experienced individual to join the transformation team to support delivery of the company’s key strategic initiatives. Aviva are undergoing a large change program and this is an excellent opportunity to be an integral part of a wide ranging transformation. You will be working across multiple teams in our Direct Insurance business, including IT, Underwriting, Product, Operations and more, engaging with stakeholders, breaking down requirements, facilitating meetings, and monitoring implementations. The role is based in Cherrywood, Dublin office with hybrid working available.

Duties and Responsibilities:

You’ll be performing a Business Analyst role within a transformation team, delivering multiple initiatives from ideation to deployment.  The project is focussed on digitising products and journeys with a key focus on delivering the right feature at the right time.

You will be working as part of BA team across the wider team focusing on business requirement gathering. Requirements gathering will involve working closely with business stakeholders to understand personal and commercial lines product and change request deliverables. Whilst knowledge of IT  systems is advantageous, being able to liaise with business stakeholders to draw out business requirements is an important skill for the successful candidate to have.

Your accountabilities will be:

• Definition of requirements/user stories with required stakeholder sign offs.

• Work closely with third party/IT partner to translate business requirements to IT technical specifications and ensure accuracy of same.

• Assist in testing of delivered code ensuring that the functionality works as expected

• Lead and co-ordinate requirement workshops with business stakeholders including documentation of requirements and securing business sign off.

• Support creation and management of team roadmap for deliveries

• Engaging with key internal business support team e.g., Compliance, DPO, Legal, Risk etc.

• Support technical requirements for the IT Development and Test teams.

• Adhere to agreed QA and business deployment plan.

• Maintain comprehensive and up-to-date process documentation (guidelines, manuals, and other materials).

• Management of issues and risks.

Skills and experience we’re looking for:

You will have experience of delivering change within General Insurance or Financial Services industry including the following:

• 2/3 years minimum work experience as a BA

• Strong analysis, design & solutioning experience to define business requirements & outcomes.

• Background in creating requirements impacting customers/digital solutions would be of benefit

• Stakeholder management experience across business, IT, and support functions e.g., Compliance, Finance

• Previous experience of working with third party IT vendors.

• Excellent communication & interpersonal skills (verbal and written).

• A strong decision-making and prioritisation skillset, with ability to operate effectively under pressure in dealing with multiple customers and timelines.

• Flexibility to work on multiple pieces of work at a time.

• Demonstrate personal ownership/responsibility for work with thorough follow through to conclusion.

• Ability to learn and up-skill quickly on customer solutions.

• Management of projects scope, delivery timeline and plans to deliver digital initiatives.

What will you get for this role? 

• A competitive market leading salary depending on skills, experience, and qualifications.

• Hybrid working model with minimum 2 days in Cherrywood, Dublin office location.

• Generous pension (employee contribution matching of up to 14% if you contribute 8%)

• Annual performance related bonus and pay review.

• Holiday allowance of 25 days plus bank holidays, and the option to buy/sell up to 5 additional days.

• Free car parking.

• Generous Health & dental insurance contributions after six months.

• Aviva Matching Share Plan and Save As You Earn scheme and Approved Profit Share Scheme.

• Cycle to Work benefit scheme.

• TaxSaver Travel Scheme.

• Family friendly parent’s (matching paternity and maternity leave) and carer’s leave.

• Up to 40% discount for some Aviva products plus discounts for Friends and Family.

• Employee Assistance Programme.

• Volunteering days.

• Professional qualification support and transparent career progression plans.

Aviva is for Everyone

Our diversity and inclusion policies and initiatives are shaping an environment where everyone feels welcome regardless of age, disability, race, ethnicity, gender, gender identity, religion, culture, sexual orientation, national origin, marital status, pregnancy, maternity or those with other caring responsibilities. Our approach helps to ensure that Aviva is a place which values difference and provides equal opportunities for all.

We flex locations, hours and working patterns to suit our customers, business, and you. Our smart working combines the benefits of flexibility with time together with colleagues.

We prefer all applications to be submitted online, however if you require an alternative method of applying please contact tawana.chin@aviva.com.